Here you can find frequently asked questions

General questions

Do I have to register for an order in the online store?
Yes for an order you have to create a customer account in our online store. This is very easy and within a short time you have created your customer account independently.
Open account

Where can I see the general terms and conditions?
General terms and conditions

Can I also order by phone or e-mail?
You can also place your order by phone at +41 52 368 16 16. Our competent staff will advise you. An order request can also be sent by e-mail to verkauf[at]gressel.ch. We will be happy to process your request within the shortest possible time.

How long is the warranty or guarantee for an article?
We offer a 2 year warranty on all GRESSEL clamping technology products.

Where can I find the operating and assembly instructions?
When the article is shipped, a printed version of the operating instructions in German and English is always included.  If you would like an electronic operating manual, please contact us and we will be happy to send it to you by e-mail.
Contact form

Which GRESSEL distribution engineer is responsible for me?
Here you can find all our distribution engineers
You can also use our zip code search to find the right contact person.
To the zip code search

Where can I find the CAD data of GRESSEL clamping vice?
CAD data

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