{"id":27120,"date":"2022-01-17T12:04:12","date_gmt":"2022-01-17T11:04:12","guid":{"rendered":"https:\/\/www.gressel.ch\/faq\/"},"modified":"2025-05-09T13:14:41","modified_gmt":"2025-05-09T11:14:41","slug":"faq","status":"publish","type":"page","link":"https:\/\/www.gressel.ch\/en\/faq\/","title":{"rendered":"FAQ"},"content":{"rendered":"\t\t
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Questions<\/b> and answers
- FAQ -
<\/b>All about clamping technology.<\/h1>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t
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General questions<\/p><\/div><\/div>

Automation<\/p><\/div><\/div>

Workpiece and pallet automation R-C2 (hybrid)<\/p><\/div><\/div>

Technical terms of the clamping technology<\/p><\/div><\/div>

Workshop equipment<\/p><\/div><\/div>

Configurator<\/p><\/div><\/div>

Machine vises<\/p><\/div><\/div>

Multiple clamping vises<\/p><\/div><\/div>

Zero point clamping systems<\/p><\/div><\/div>

Pyramids and tombstones<\/p><\/div><\/div>

5-axis clamping vise<\/p><\/div><\/div>\n \t\t\t <\/div>\n\t\t\t

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General questions<\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Do I have to register to place an order in the online store?<\/div>\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t
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Yes, to place an order, you will need to create a customer account in our online shop.
It\u2019s very simple, and you\u2019ll have set up your account in no time.<\/p>\n

\u00bb Open account<\/a><\/strong><\/p>\n<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>

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Where can I view the general terms and conditions?<\/div>\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t
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You can find the general terms and conditions here:<\/p>\n

\u00bb General terms and conditions<\/a><\/strong><\/p>\n<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>

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Can I also order by phone or e-mail?<\/div>\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t
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You can also place your order by telephone on +41 52 368 16 16; our knowledgeable staff will be happy to assist you.
You can also send an enquiry regarding your order by email to verkauf@gressel.ch<\/a><\/strong>. We will be happy to process your request within the shortest possible time. <\/p>\n<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>

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How long is the warranty or guarantee for an item?<\/div>\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t
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We offer a 2-year warranty on all GRESSEL clamping technology products. <\/p>\n<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>

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Where can I find the operating and assembly instructions?<\/div>\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t
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When the item is shipped, a printed version of the operating instructions in German and English is always included.
If you would like an electronic user manual, please contact us and we will be happy to send it to you by mail. <\/p>\n

\u00bb To the contact form<\/a><\/strong><\/p>\n<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>

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Which GRESSEL sales engineer is responsible for me?<\/div>\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t
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Here you will find all our \u00bbsales engineers<\/strong><\/a>
You are also welcome to use our sales partner search to find the right contact person.
\u00bbGo to the sales partner search <\/a><\/strong><\/p>\n<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>

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Where can I find the CAD data of the GRESSEL clamping vises?<\/div>\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t
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Click here for CAD data ” CAD data<\/strong><\/a><\/p>\n<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>

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Which vises are tightened using the power cassette rather than by applying torque? <\/div>\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t
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The gripos machine vise and the grepos-5X 5-axis clamping vise.<\/p>\n<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>

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How do I access the configurator? <\/div>\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t
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Click here to go straight to the configurator: https:\/\/www.gressel.ch\/konfigurator\/<\/a><\/strong><\/p>\n<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>

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My GRESSEL vise is broken \u2013 what should I do?<\/div>\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t
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If you are resident in Switzerland, you can submit the vise for assessment using the form: https:\/\/www.gressel.ch\/reparatur\/<\/a> <\/p>\n

If you are outside Switzerland, please contact our service partner:<\/p>\n

GRESSEL-Service.EU<\/strong>
Bahnhofstrasse 72 a
DE \u2013 42551 Velbert (Werkstatt)
Zur Tackenburg 23
DE \u2013 45257 Essen (B\u00fcro)<\/p>\n

T +49 201 61 62 997
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How do I choose the right GRESSEL clamping jaw for the workpiece?<\/div>\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t
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Choosing the right GRESSEL clamping jaw for the workpiece is crucial to the efficiency and quality of the machining processes. Here are some general guidelines to help you select the right GRESSEL clamping jaw for your workpiece: <\/p>\n

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  1. **Workpiece material:** Take the workpiece material into account. Different materials require different clamping jaws to ensure optimal clamping without damaging the workpiece. We offer clamping jaws specifically designed for soft materials such as aluminum or harder materials such as steel. <\/li>\n<\/ol>\n
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    1. **Workpiece Shape and Size:** The shape and size of the workpiece play a key role in selecting the right clamping jaw. We offer a wide range of clamping jaws for various workpiece shapes and sizes. For irregularly shaped workpieces, you may need clamping jaws with soft inserts or modular clamping systems that allow for flexible adjustment. <\/li>\n<\/ol>\n
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      1. **Clamping Force:** Take into account the forces that occur during the machining process. For heavy-duty machining involving high forces, you need robust clamping jaws that provide high clamping force without deforming the workpiece. <\/li>\n<\/ol>\n
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        1. **Precision Requirements:** The required machining precision is also critical. For high-precision applications, clamping jaws are needed that ensure accurate positioning and repeatability. <\/li>\n<\/ol>\n
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          1. **Compatibility with your clamping device:** Make sure the clamping jaws are compatible with your existing clamping device or machine. This includes not only the physical fit, but also the clamping force and the type of mounting. <\/li>\n<\/ol>\n
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            1. **Accessibility and Machining Area:** Consider how the clamping jaws hold the workpiece and how much access they provide for the machining tools. Ideally, the clamping jaws should hold the workpiece securely while allowing for maximum machining access. <\/li>\n<\/ol>\n
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              1. **Consulting and Support:** Take advantage of GRESSEL\u2019s consulting services. Our experts can help you find the best solution for your specific needs, especially for complex or unusual applications. <\/li>\n<\/ol>\n
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                1. **Documentation and Technical Specifications:** Review the technical specifications and documentation for the clamping jaws to ensure they meet your requirements. Pay close attention to details regarding clamping force, material, dimensions, and recommended applications. <\/li>\n<\/ol>\n

                  By taking these factors into account, you can select the right GRESSEL clamping jaw for your workpiece and thus optimize the productivity and quality of your machining processes.<\/p>\n<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>

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                  What are the principles of clamping?<\/div>\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t
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